Shipping policy
Shipping Policy for ODL Labs (Shopify Store)
Domestic Shipping (Australia):
- We offer reliable and fast shipping within Australia. All orders are processed and shipped within 10 business days after payment is received.
- Standard Shipping: Estimated delivery time is 3-7 business days depending on your location.
- Express Shipping: Available at checkout for faster delivery, typically within 1-3 business days.
- Shipping costs are calculated based on the weight and destination of your order. You will see the total shipping cost at checkout.
- We ship to all states and territories within Australia. A tracking number will be provided once your order has been dispatched.
International Shipping:
- We ship internationally to most countries around the world, ensuring that our products reach you no matter where you are.
- International shipping fees are calculated based on the weight and destination of your order. Shipping costs will be shown at checkout.
- Estimated Delivery Time: International shipments typically arrive within 10-20 business days, depending on your location and customs processing.
- Please note, customs duties, taxes, or import fees may apply based on the destination country and are the responsibility of the customer.
- A tracking number will be provided for all international orders so you can track your package's progress.
If you have any questions regarding shipping or delivery times, please feel free to reach out to us! We aim to ensure your order arrives quickly and safely, no matter where you are located.